Customer Service

Our Guarantee

At Colourbox we have a 14 year reputation for doing what we say when we say.  We also guarantee to get your instructions right and colour accurate.  Our guarantee is if you are not happy with the job we have completed for you then allow us a chance to do it again or else dont pay for it. 

Sales Support

We pride ourselves on our consultative approach to finding you exciting solutions for your large format print advertising.  When you have an idea we would like to hear about it and advise you on what will and wont make your idea work to the best of its potential.

File Support

If you have any queries regarding file formats or software programmes or issues please phone Anna or Peter for support.

As a general guide files should ideally be setup at 20% of scale with a scan resolution of at least 350dpi at this size.  This will equate to a very nice output resolution for large format printing.  Any higher resolution will improve the output marginally and any lower will have a detrimental effect on the appearance of the image up close reducing as you stand further away.

We have a standard set of templates for pull-up displays available as pdf's. Please email peter@colourbox.co.nz for these.